Free Audit — No Obligation

Stop Documentation Drift.

Your knowledge base promised one thing. Your product delivers another. Find out exactly where your docs have drifted — and what to fix first — with our free Documentation Drift Audit.

No credit card required  ·  Takes 5 minutes to request

12,000+
KB Articles Audited
67%
Found Drift Issues
20+
Companies Helped
3.2×
Support Ticket Reduction

The Drift Problem

Your docs were accurate on launch day. But your product keeps evolving — and your knowledge base doesn't always keep up.

Outdated Screenshots

UI redesigns, new buttons, relocated menus — your screenshots show a UI that no longer exists.

Broken Steps

Workflows that were once straightforward now lead users through dead ends and error messages.

Factual Errors

Feature descriptions, pricing, limits, and capabilities that are flat-out wrong today.

The Difference an Audit Makes

See what changes when you know exactly where your docs have drifted.

Before Drift Audit

  • Screenshots from 3 versions ago
  • Steps that reference removed features
  • Customers filing tickets for "broken docs"
  • Support team wasting time clarifying
  • Churn risk from frustrated users

After Drift Audit

  • Every screenshot verified against live product
  • All steps validated end-to-end
  • Support tickets down 3× on average
  • Team knows exactly what to fix first
  • Confident, accurate documentation

Why Is the Audit Free?

A useful report first. A business relationship only if it makes sense for you.

We’re building Doc Drift to help SaaS teams keep their documentation accurate as their products evolve. The free audit is a practical way for us to demonstrate how we identify outdated screenshots, broken instructions, and product claims that no longer match reality.

You’ll receive a useful, prioritized report whether or not you decide to work with us afterward. If the audit reveals broader documentation problems, we can help fix them through a separate paid engagement. There’s no obligation, no credit card required, and no hidden commitment.

Free audit. Clear findings. No pressure.

What's Included in Your Free Audit

Every audit covers four dimensions of documentation health — delivered as a clear, actionable report.

Screenshot Verification

We compare every screenshot against your live product UI and flag any that are outdated, missing, or misleading.

Step Validation

We walk through each procedure end-to-end. Every click, every field, every result — verified against the real product.

Claim Checking

We fact-check every assertion: feature descriptions, limits, pricing, integrations, and compatibility statements.

Drift Scoring

Each article gets a drift score (0–100). High scores mean urgent fixes. Low scores mean healthy docs. Prioritize with confidence.

Your report: prioritized list + drift score per article

How It Works

From request to report in three simple steps.

1

We Analyze Your KB

Point us to your knowledge base. We crawl every article, capturing screenshots, steps, and claims as they appear today.

2

We Compare Against Your Product

Our team validates each article against your live product — checking UI, workflows, copy, and data accuracy.

3

You Get a Prioritized Drift Report

Within 5 business days, you receive a complete report: drift scores, flagged issues, and a prioritized roadmap of what to fix.

Who Is This For

Doc Drift is built for the teams responsible for keeping documentation accurate and useful.

VP / Director of Support

Reduce support tickets caused by outdated docs. Give your team a single source of truth they can trust.

Technical Writing Teams

Know exactly which articles need updating. Prioritize your backlog with data instead of guesswork.

Product & Engineering

Close the feedback loop between product changes and documentation. Ship features and docs together.

"Our audit found 62% of our articles had at least one issue. We fixed the top 10 and saw a 40% drop in doc-related support tickets within a month."

— Director of Support, SaaS company (anonymized)

Ready to See How Much Your Docs Have Drifted?

Fill out the form below and we'll start your free audit within 24 hours. No strings attached — just a clear, actionable report.

Your information is kept confidential. We never share your data with third parties.